Welcome to Alive 24 Indonesia. By accessing our website and utilizing our services, you agree to the terms and conditions listed below. Please read this agreement carefully before using our services.

1. Services

Alive 24 Indonesia provides travel and medical assistance services to our clients. Our services include but are not limited to emergency medical evacuation, medical repatriation, hospital admission arrangements, travel document replacement, and travel arrangements.

2. Eligibility

To use our services, you must be at least 18 years old or have obtained the consent of a parent or legal guardian. By using our services, you warrant that you are legally capable of entering into binding agreements.

3. Fees

Our fees are dependent on the services you require and will be clearly stated to you before you agree to use our services. Fees may vary depending on your location, the complexity of your case, and the services required. By using our services, you agree to pay the fees as stated and in accordance with our payment terms.

4. Limitation of Liability

Alive 24 Indonesia will not be liable for any indirect, consequential, special or punitive damages, including without limitation lost profits, lost revenue, or lost data, arising out of or in connection with the use of our services.

5. Privacy Policy

Your privacy is important to us. We collect, use, and disclose your personal information in accordance with our Privacy Policy, which is available on our website.

6. Governing Law

This agreement will be governed by and construed in accordance with the laws of Indonesia. Any dispute arising out of or in connection with this agreement shall be resolved by the courts of Indonesia.

7. Changes to Terms and Conditions

Alive 24 Indonesia reserves the right to amend these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes to the terms and conditions will be deemed acceptance of those changes.

By using our services, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them.